IT General Department Meetings

These meetings are for the whole department and occur at least twice a year.

Departmental Communication Meeting (DCM)

The Departmental Communication Meetings (DCM) are an important communication and management tool for the IT Department. The DCMs take normally place on the first Monday of each month.

The membership is:

• Department Head, Deputy Department Head, Department Planning Officer, EU Project Coordinator, LCG Project Leader
• Group Leaders or their Deputies
• Project Leaders of major projects
• Department Safety Officer
• Computer Security Officer
• Ombudsman
• Department Training Officer
• Technology Transfer Officer
• Resource Manager
• Staff Association representative
• Human Resources Coordinator (HR Department)

DMM minutes from: 2003, 2002.

Group Leaders Meeting (GLM)

The Group Leaders Meetings (GLM) take normally place on the third Monday of each month.

The membership is:

• Department Head, Deputy Department Head, Department Planning Officer, EU Projects Co-ordinator, LCG Project Leader
• Group Leaders or their Deputies
• Computer Security Officer (when security issues are discussed)

C5 Meeting (1)

At the C5 meeting, held every Friday, the IT Group Leaders or their representatives discuss operational issues and coordinate their activities. The agenda of the meeting consists reviewing the weekly service reports from the groups and once per month a report from the Security Officer.

"After-C5" presentations - open to all IT staff - inform about projects and the evolution of services within the department.

Members of C5 are:

• IT Group Leaders or a person nominated by them
• IT Security Officer
• C5 Secretary

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(1): C5, or CCCCC, for CERN Computer Centre Coordination Committee in its original form. Today it also includes representation from IT groups offering services not directly connected to the Computer Centre.

PSM (Physics Service Meeting)

ITUM (IT Technical Users Meeting)

The IT Technical Users Meeting (ITUM) brings together technical experts from IT department and its user communities. The regular meetings address technical topics of common interest across user communities.

IT Service Review Meetings (ITSRM)

As part of the overall service level management process, it is essential to organise structured communications channels with the user community which depend on the services provided by IT. It is recognised that there are potentially many meeting types required to deal with issues of differing levels of technical complexity.

The ITSRM deals with the highest levels of IT strategy that  impact the services offered to the users. It is a body that can receive input on user requirements as well as coordinate necessary changes. It is therefore primarily a policy body and not an operational meeting although as part of the review of the performance of IT services, specific and important operational issues that may have an impact on policy can be addressed.

The intention is that the ITSRM should agree on strategic  opportunities  and direction related to IT services. The IT department then translates these into actions as part of the overall management of IT services.

Chair: Director of Research and Computing